Snatch thieves, mall pickpockets: How to stay safe in Jakarta

JAKARTA – Recent theft incidents involving foreign nationals have drawn attention because several of them happened in high-profile areas of Jakarta, including Bundaran HI, Menteng and Pasar Baru. Most cases involved the snatching of mobile phones or bags by suspects on motorcycles.

Police and travellers say visitors are generally not being singled out, but tourists can appear more vulnerable if they are distracted, unfamiliar with their surroundings, or openly using their phones by the roadside.

What is the safest way to get around the city?

Many Singaporeans in Jakarta rely on ride-hailing apps such as Grab and Gojek, as well as taxi operators like Bluebird, which are widely regarded as among the safer and more reliable transport options in the city.

Travellers are advised to book rides through official apps, check vehicle plate numbers before boarding, and avoid accepting rides from unofficial drivers who approach them on the street.

Jakarta’s public transport system has improved significantly in recent years, particularly the MRT and Transjakarta bus network, which are generally considered safe and heavily used by office workers and families. However, travellers should still be mindful of their belongings during peak-hour crowds, especially on packed trains, buses and station platforms.

What should travellers avoid doing?

Visitors should avoid standing too close to roads while using their mobile phones, especially when waiting for rides. Several recent snatch thefts involving foreigners happened when the victims were standing near roads while holding their devices.

Travellers should also avoid secluded or poorly lit areas late at night, particularly if they are unfamiliar with the neighbourhood. Phones, wallets and jewellery should not be displayed openly in crowded areas, while diners at roadside cafes should avoid leaving their valuables visibly on tables facing the street.

Are Jakarta’s malls and shopping areas safe?

Popular districts such as SCBD, Blok M, Senayan, Kemang and Central Jakarta’s malls remain heavily frequented by locals and tourists.

Many malls, hotels and office buildings in Jakarta also have visible security measures, including bag inspections, metal detector screenings and security guards stationed at entrances.

However, travellers should remain vigilant. Pickpocketing and opportunistic thefts can still occur in crowded malls, cafes and shopping districts, especially during peak shopping hours or large events. Visitors are advised to keep their bags secured and avoid putting wallets in back pockets of pants or leaving phones on tables near walkways.

What should Singaporeans do if something happens?

Travellers are advised not to chase the suspects, especially those on motorcycles, as several recent victims were injured while attempting to pursue thieves.

If a phone or wallet is stolen:

Emergency numbers in Jakarta include:

Singaporeans can seek assistance from the Singapore Embassy in Jakarta, which provides consular support in distress situations.

Address: Embassy of the Republic of Singapore, Blok X/4, Kav No. 2, Jln H R Rasuna Said, Kuningan, Jakarta Selatan 12950

Phone: +62-21-5091-5400 / +62-21-520-1469

E-mail: singemb_jkt@mfa.sg

For urgent assistance, Singaporeans can also contact the 24-hour Ministry of Foreign Affairs Duty Office in Singapore on +65-6379-8800 or +65-6379-8855.